John Kuo
567 62nd Street
Oakland, California 94609
510-654-6245 (H)
510-207-1997 (C)
email mj_kuo@comcast.net

Experience

Sr. User Interface Designer
Syndera Corporation
Redwood City, CA
February 2005-Present

Senior UI Designer for an operational analytics startup. Lead and define the visual and interaction design for the Flash based dashboard monitoring front end as well as the Eclipse based IDE.

Sr. Interaction Designer
PeopleSoft, Inc.
Pleasanton, CA
September 2003-February 2005

Senior Interaction designer in the Tools and Technology group at PeopleSoft. Designed and supported variety of applications and development tools, including the design of next-generation spreadsheets, tree-controls, charts, and other structured data presentation. Wrote design specifications, use cases, and usability test scripts. Lead cross-department design teams to create final functional and technical feature specifications.

Sr. User Interface Designer
Clickmarks, Inc.
Fremont, CA
June 2002-August 2003

Senior Designer and Product Manager for the Clickmarks Enterprise Suite, a set of Windows and Web-based applications designed to provide non-invasive connectivity between many types of devices and platforms.  Responsible for the specification of all aspects of the interface and new features for Clickmarks Studio, a portlet and web service creation application, as well as a complete usability and interface review and overhaul.  Used Visual Studio and CVS to design, test, and implement interface and functional changes.  Designed and helped implement HTML and Java based portals.  Designed and implemented SMS, MMS and Locations services application creation for Via Vodafone.  Responsible for bug and feature tracking, resource allocation, and release scheduling.  Created and maintained product roadmaps and documented product development cycle processes.

Sr. User Interface Designer
SPSS Inc. (formerly Jandel Scientific)
Point Richmond, CA
November 1993-July 1998,
August 1999-June 2002

Sole product designer for the SigmaPlot family of products for Windows platform systems.  Responsible for the specification of all aspects of the interface and new features.  Coordinated with product managers, and manage programmers, technical writers, and testers in the design, implementation, and verification of new and upgraded product interfaces and features.  Product manager for specialty projects involving off-site expert consultants and multimedia productions.  Established design and development guidelines and procedures for a successful incremental development process.  Produced VB sample macros, documentation, and code.  Created and administered user forums contributing to design direction and feedback.

Product Designer
Autodesk, Inc., San Rafael, CA
August 1998-July 1999

Product manager and designer for several AutoCAD 2000 features.  Participated in customer site visits and facilitated usability testing.  Worked closely with project management, QA, and developers in feature refinement and completion.  Responsible as a key customer contact during alpha-gold testing period.

Independent Consultant

Designed, formatted and wrote highly technical documentation, both paper and online, for several clients.  Created advanced Microsoft Word templates with redesigned menus, dialogs, and automation.  Clients included American Airlines, Electric Power and Research Institute, and GDI.  Designed interface and functionality for data input applications on the PalmPilot for Tescina, Inc.

Manager, Technical Publications
June 1991-November 1993
Senior Technical Writer
August 1998-February 1989,
June 1990-June 1991
Jandel Scientific Software
San Rafael, CA

Managed several senior technical writers and documentation projects, both on and off site.  Designed and wrote paper and online documentation for advanced scientific software using desktop publishing and other authoring tools.  Managed individual documentation projects, interfacing with software engineers, graphic artists, management, and print vendors.

Manager, Technical Support
Buffalo Products, Burlingame, CA
December 1987-August 1988

Managed computer hardware company technical support department.  Handled customer service and support on and off site, wrote and published product documentation, repaired hardware.

Support Technician
Kyocera-Unison, Berkeley, CA
July 1986-December 1987

Customer service and support for computer software on several microcomputer platforms, including IBM, Apple, Amiga, and Atari.

Education

Graduate Program
University of Arizona
April 1989-June 1990

Ph.D. program in department of Ecology and Evolutionary Biology.  Fellowship recipient.

BA, Biochemistry
University of California, Berkeley
May 1986

National Merit Scholar, Thomas J. Watson JR. Memorial Scholar

References and samples furnished upon request